4/27/2024 0 Comments Dell desktop with windows 11Some connected devices, such as USB drives, external hard drives, or peripherals, may cause conflicts or interfere with the laptop's normal boot process, resulting in a black screen: By the way, you can also learn how to fix the green screen of death. Hopefully, one of these fixes will resolve your problem, and you will be able to use the device once more. Now plug the battery and the charger back into the laptop and try restarting it.Drain the remaining battery by holding the Power button for a minute.Remove the AC adapter and the battery from the laptop.Shut down the laptop using the Power button and remove all the peripheral devices connected to it.Performing a hard reset means removing all power sources from the laptop and rebooting it. When the Dell desktop black screen doesn't seem to get fixed, then a hard reset could be useful. In order to update the BIOS, you need to visit the Dell Support page and choose the right version. Now allow your system to reboot, and the BIOS settings will reset. Make sure that you select the "Save and Exit" option before you hit the Enter key to save the changes and exit BIOS. Again, press F9 to load default settings and then press the ESC key to exit BIOS.Restart your laptop and when you see the Dell logo, press F2 or F12 keys several times until the Entering Setup screen appears.One primary reason for the Dell XPS 13 black screen with no logo is corrupted BIOS settings or an outdated BIOS version. Simply select the process and hit "End Task."Īt last, restart your computer, and the black screen problem will be fixed. At the right-side bottom of the window, you will see the End Task option. There, you will find the explorer.exe process.In the window, switch to the Details Tab (or Processes Tab in Windows 7). Press Ctrl + Shift + Esc keys at the same time to open the Task Manager.So, you need to resolve the issue by restarting the process. And if the process is not working properly, then you will end up with a Dell XPS black screen problem. The Explorer.exe process manages all processes currently running on the laptop.
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